Refund and Returns Policy
Damaged Product
- Inspect all items for shipping damage before accepting delivery.
- If damage is found, note it on the shipping bill and do not sign for the damaged items. Notify us immediately, using our Contact Us page.
- If you sign for the goods, mark the shipper’s paperwork that the products are damaged.
- Photos of the damage are helpful. Please take photos and email them to us at [email protected].
- Damage claims will be handled according to the carrier’s guidelines. We will work to resolve claims quickly.
Dissatisfaction with Product (No Damage)
- Contact us within 14 days from the date you received the merchandise. Returns are subject to a 30% restocking fee.
- Obtain a return material authorization (RMA) and shipping instructions from us before returning any products.
- You are responsible for all return shipping charges.
- All returns must be in “as-sold” condition and will be inspected for damage or misuse.
- Once we receive and inspect the returned merchandise, a credit will be issued to the original payment method. You will receive an email notification once the credit has been issued.
Need help?
Contact us at [email protected] for questions related to refunds and returns.
